Internet marketing research (1987‐2000): a literature review and classification

by E.W.T., Ngai
Published 2003

Customer relationship management research (1992‐2002)

by E.W.T., Ngai
Published 2005

The successful management of a small logistics company

by A., Gunasekaran, E.W.T., Ngai
Published 2003

E‐commerce in Hong Kong: an empirical perspective and analysis

by A., Gunasekaran, E.W.T., Ngai
Published 2005

Implementation of EDI in Hong Kong: an empirical analysis

by E.W.T., Ngai, A., Gunasekaran
Published 2004

Predicting the organisational adoption of B2C e‐commerce: an empirical study

by March L., To, E.W.T., Ngai
Published 2006

Human resource information systems: a review and empirical analysis

by E.W.T., Ngai, F.K.T., Wat
Published 2006

A knowledge-based system for supporting performance measurement of AMT projects: a research agenda

by E.W.T., Ngai, T.C.E., Cheng
Published 2001

Computer‐based technologies to support operations management in Hong Kong

by T.C.E., Cheng, E.W.T., Ngai
Published 1998

Identifying potential barriers to total quality management using principal component analysis and correspondence analysis

by E.W.T., Ngai, T.C.E., Cheng
Published 1997

Management Support Systems for Service Quality Management: A Research Direction

by T.C.E., Cheng, E.W.T., Ngai
Published 1994

Conceptualising electronic word of mouth activity

by Yolanda Y.Y., Chan, E.W.T., Ngai
Published 2011

The adoption of RFID in fashion retailing: a business value‐added framework

by K.L., Moon, E.W.T., Ngai
Published 2008

Supply chain flexibility in an uncertain environment: exploratory findings from five case studies

by Candace Y., Yi, E.W.T., Ngai, K‐L., Moon
Published 2011

Organizational alignment and hospitality firm performance

by John C., Crotts, Robert C., Ford, Vincent C.S., Heung, E.W.T., Ngai
Published 2009