Gratitude in service encounters: implications for building loyalty

by Dora Elizabeth, Bock, Judith Anne Garretson, Folse, William C., Black
Published 2016

The role of contextual factors in eliciting creativity: primes, cognitive load and expectation of performance feedback

by Mousumi, Bose, Judith, Anne Garretson Folse, Scot, Burton
Published 2013

Gratitude in relationship marketing

by Randle, D. Raggio, Anna, M. Walz, Mousumi, Bose Godbole, Judith, Anne Garretson Folse
Published 2014