A study of employee satisfaction and its effects toward loyalty in hotel industry

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A study of employee satisfaction and its effects toward loyalty in hotel industry

Nowadays, the number of hotels in Malaysia increasing year by year in Malaysia due to the effects of tourism in Malaysia. However, the employees’ turnover rate in hotel industry is declining year by year also. Thus, there is a issue that affects the employees’ turnover rate in the hotel industry whi...

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Bibliographic Details
Main Authors:	Chan, Soo Yin, Chan, Yee Fen, Khoo, Yun Meng, Loh, Poh Yin, Wong, Wein Jack
Format:	Final Year Project / Dissertation / Thesis
Published:	2011
Subjects:	HF Commerce
Online Access:	http://eprints.utar.edu.my/615/ http://eprints.utar.edu.my/615/1/BA%2D2011%2D0908018.pdf

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