A study of employee satisfaction and its effects toward loyalty in hotel industry
Nowadays, the number of hotels in Malaysia increasing year by year in Malaysia due to the effects of tourism in Malaysia. However, the employees’ turnover rate in hotel industry is declining year by year also. Thus, there is a issue that affects the employees’ turnover rate in the hotel industry whi...
| Main Authors: | , , , , |
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| Format: | Final Year Project / Dissertation / Thesis |
| Published: |
2011
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| Subjects: | |
| Online Access: | http://eprints.utar.edu.my/615/ http://eprints.utar.edu.my/615/1/BA%2D2011%2D0908018.pdf |