The role of perceived supervisor support and perceived organisational support on organisational citizenship behaviour in auxiliary police services at a public university: a pilot study
Organizational citizenship behavior refers to voluntary actions that are not part of official duties and are not directly rewarded, but can increase the effectiveness of functions in the organization, such as helping colleagues and participating in extra tasks. Although this behavior is often studie...
| Main Authors: | , , , , , |
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| Format: | Article |
| Language: | English |
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Human Resources Management Academic Research Society (HRMARS)
2024
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| Online Access: | http://psasir.upm.edu.my/id/eprint/117141/ http://psasir.upm.edu.my/id/eprint/117141/1/117141.pdf |
| _version_ | 1848867174043615232 |
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| author | Seman, Mohamad Asri Ramdan, Mohamad Rohieszan Salleh, Mad Ithnin Yee Ong, Sharon Yong Mohd Fuzi, Nursyazwani Ngah, Nor Syamaliah |
| author_facet | Seman, Mohamad Asri Ramdan, Mohamad Rohieszan Salleh, Mad Ithnin Yee Ong, Sharon Yong Mohd Fuzi, Nursyazwani Ngah, Nor Syamaliah |
| author_sort | Seman, Mohamad Asri |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | Organizational citizenship behavior refers to voluntary actions that are not part of official duties and are not directly rewarded, but can increase the effectiveness of functions in the organization, such as helping colleagues and participating in extra tasks. Although this behavior is often studied in various professions such as teachers and nurses, less attention is paid to auxiliary police officers, especially at universities. Campus auxiliary police officers play a unique role in maintaining security in an increasingly complex campus environment. Therefore, supervisor and organizational support are critical to ensure employee enthusiasm and active participation in the organization. The purpose of this study is to conduct a pilot study regarding the perception of supervisor support, the perception of organizational support, and organizational citizenship behavior in a public college in Malaysia. Content and surface validity analysis of the instrument resulted in several adjustments to the items used. The reliability test of the instrument revealed that all constructs in the study had a high degree of reliability (above 0.70) and excellent internal consistency for each item. The data from the pilot study provide reasonable evidence of the accuracy of the instrument. |
| first_indexed | 2025-11-15T14:32:18Z |
| format | Article |
| id | upm-117141 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T14:32:18Z |
| publishDate | 2024 |
| publisher | Human Resources Management Academic Research Society (HRMARS) |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-1171412025-04-29T04:33:03Z http://psasir.upm.edu.my/id/eprint/117141/ The role of perceived supervisor support and perceived organisational support on organisational citizenship behaviour in auxiliary police services at a public university: a pilot study Seman, Mohamad Asri Ramdan, Mohamad Rohieszan Salleh, Mad Ithnin Yee Ong, Sharon Yong Mohd Fuzi, Nursyazwani Ngah, Nor Syamaliah Organizational citizenship behavior refers to voluntary actions that are not part of official duties and are not directly rewarded, but can increase the effectiveness of functions in the organization, such as helping colleagues and participating in extra tasks. Although this behavior is often studied in various professions such as teachers and nurses, less attention is paid to auxiliary police officers, especially at universities. Campus auxiliary police officers play a unique role in maintaining security in an increasingly complex campus environment. Therefore, supervisor and organizational support are critical to ensure employee enthusiasm and active participation in the organization. The purpose of this study is to conduct a pilot study regarding the perception of supervisor support, the perception of organizational support, and organizational citizenship behavior in a public college in Malaysia. Content and surface validity analysis of the instrument resulted in several adjustments to the items used. The reliability test of the instrument revealed that all constructs in the study had a high degree of reliability (above 0.70) and excellent internal consistency for each item. The data from the pilot study provide reasonable evidence of the accuracy of the instrument. Human Resources Management Academic Research Society (HRMARS) 2024-07-18 Article PeerReviewed text en cc_by_4 http://psasir.upm.edu.my/id/eprint/117141/1/117141.pdf Seman, Mohamad Asri and Ramdan, Mohamad Rohieszan and Salleh, Mad Ithnin and Yee Ong, Sharon Yong and Mohd Fuzi, Nursyazwani and Ngah, Nor Syamaliah (2024) The role of perceived supervisor support and perceived organisational support on organisational citizenship behaviour in auxiliary police services at a public university: a pilot study. International Journal of Academic Research in Business and Social Sciences, 14 (7). ISSN 2222-6990 https://hrmars.com/index.php/IJARBSS/article/view/22218/The-Role-of-Perceived-Supervisor-Support-and-Perceived-Organisational-Support-on-Organisational-Citizenship-Behaviour-in-Auxiliary-Police-Services-at-a-Public-University-A-Pilot-Study 10.6007/ijarbss/v14-i7/22218 |
| spellingShingle | Seman, Mohamad Asri Ramdan, Mohamad Rohieszan Salleh, Mad Ithnin Yee Ong, Sharon Yong Mohd Fuzi, Nursyazwani Ngah, Nor Syamaliah The role of perceived supervisor support and perceived organisational support on organisational citizenship behaviour in auxiliary police services at a public university: a pilot study |
| title | The role of perceived supervisor support and perceived organisational support on organisational citizenship behaviour in auxiliary police services at a public university: a pilot study |
| title_full | The role of perceived supervisor support and perceived organisational support on organisational citizenship behaviour in auxiliary police services at a public university: a pilot study |
| title_fullStr | The role of perceived supervisor support and perceived organisational support on organisational citizenship behaviour in auxiliary police services at a public university: a pilot study |
| title_full_unstemmed | The role of perceived supervisor support and perceived organisational support on organisational citizenship behaviour in auxiliary police services at a public university: a pilot study |
| title_short | The role of perceived supervisor support and perceived organisational support on organisational citizenship behaviour in auxiliary police services at a public university: a pilot study |
| title_sort | role of perceived supervisor support and perceived organisational support on organisational citizenship behaviour in auxiliary police services at a public university: a pilot study |
| url | http://psasir.upm.edu.my/id/eprint/117141/ http://psasir.upm.edu.my/id/eprint/117141/ http://psasir.upm.edu.my/id/eprint/117141/ http://psasir.upm.edu.my/id/eprint/117141/1/117141.pdf |