The Regulatory Impact on Provided Quality in the Aviation Sector – A Quantitative Examination based on the Difference-in-Difference Method

In 2005, EU rule 261/2004 was introduced in order to strengthen passenger rights in air-travel across Europe by imposing significant consumer compensation rights for inadequate services. This paper aims to examine the development after imposing this regulatory act by comparing the changes in punctua...

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Main Author: Scheffler, Maximilian
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2016
Online Access:https://eprints.nottingham.ac.uk/36144/
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author Scheffler, Maximilian
author_facet Scheffler, Maximilian
author_sort Scheffler, Maximilian
building Nottingham Research Data Repository
collection Online Access
description In 2005, EU rule 261/2004 was introduced in order to strengthen passenger rights in air-travel across Europe by imposing significant consumer compensation rights for inadequate services. This paper aims to examine the development after imposing this regulatory act by comparing the changes in punctuality as proxy for quality for affected (EU) and unaffected (non-EU) airlines. Statistical tests based on the difference-in-difference estimation reveal that affected airlines exhibit higher punctuality ratios in contrast to US airlines after the regulation was imposed. This effect is stronger for low-budget airlines, but weaker on competitive routes and during summertime. Non-US airlines increase their punctuality even more in contrast to airlines tied to the regulation.
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format Dissertation (University of Nottingham only)
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institution University of Nottingham Malaysia Campus
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language English
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publishDate 2016
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spelling nottingham-361442017-10-19T16:53:27Z https://eprints.nottingham.ac.uk/36144/ The Regulatory Impact on Provided Quality in the Aviation Sector – A Quantitative Examination based on the Difference-in-Difference Method Scheffler, Maximilian In 2005, EU rule 261/2004 was introduced in order to strengthen passenger rights in air-travel across Europe by imposing significant consumer compensation rights for inadequate services. This paper aims to examine the development after imposing this regulatory act by comparing the changes in punctuality as proxy for quality for affected (EU) and unaffected (non-EU) airlines. Statistical tests based on the difference-in-difference estimation reveal that affected airlines exhibit higher punctuality ratios in contrast to US airlines after the regulation was imposed. This effect is stronger for low-budget airlines, but weaker on competitive routes and during summertime. Non-US airlines increase their punctuality even more in contrast to airlines tied to the regulation. 2016-08-31 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en https://eprints.nottingham.ac.uk/36144/1/Thesis-final.pdf Scheffler, Maximilian (2016) The Regulatory Impact on Provided Quality in the Aviation Sector – A Quantitative Examination based on the Difference-in-Difference Method. [Dissertation (University of Nottingham only)]
spellingShingle Scheffler, Maximilian
The Regulatory Impact on Provided Quality in the Aviation Sector – A Quantitative Examination based on the Difference-in-Difference Method
title The Regulatory Impact on Provided Quality in the Aviation Sector – A Quantitative Examination based on the Difference-in-Difference Method
title_full The Regulatory Impact on Provided Quality in the Aviation Sector – A Quantitative Examination based on the Difference-in-Difference Method
title_fullStr The Regulatory Impact on Provided Quality in the Aviation Sector – A Quantitative Examination based on the Difference-in-Difference Method
title_full_unstemmed The Regulatory Impact on Provided Quality in the Aviation Sector – A Quantitative Examination based on the Difference-in-Difference Method
title_short The Regulatory Impact on Provided Quality in the Aviation Sector – A Quantitative Examination based on the Difference-in-Difference Method
title_sort regulatory impact on provided quality in the aviation sector – a quantitative examination based on the difference-in-difference method
url https://eprints.nottingham.ac.uk/36144/