The Regulatory Impact on Provided Quality in the Aviation Sector – A Quantitative Examination based on the Difference-in-Difference Method
In 2005, EU rule 261/2004 was introduced in order to strengthen passenger rights in air-travel across Europe by imposing significant consumer compensation rights for inadequate services. This paper aims to examine the development after imposing this regulatory act by comparing the changes in punctua...
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| Format: | Dissertation (University of Nottingham only) |
| Language: | English |
| Published: |
2016
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| Online Access: | https://eprints.nottingham.ac.uk/36144/ |