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Understanding services management : integrating marketing, organisational behaviour, operations and human resource management edited by William J. Glynn and James G. Barnes.
Published 1995
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Services marketing : people, technology, strategy Christopher Lovelock, Jochen Wirtz.
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Lovelock, Christopher H.
Published 2007
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Services marketing : people, technology , strategy : people, technology , strategy : Christopher Lovelock, Jochen Wirtz.
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Lovelock, Christopher H.
Published 2011
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Library
Badak General Collection
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Book
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Open Shelf (30 days)
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Book
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Call Number
H - Social Science
Author
Lovelock, Christopher H.
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Wirtz, Jochen
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Barnes, James G.( 1940-)
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Glynn, William J.
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English
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