Understanding services management : integrating marketing, organisational behaviour, operations and human resource management edited by William J. Glynn and James G. Barnes.

Understanding services management : integrating marketing, organisational behaviour, operations and human resource management

Bibliographic Details
Other Authors: Glynn, William J., Barnes, James G.( 1940-)
Language:English
Published: New Delhi, India: Prentice-hall of india, c1995.
Subjects:
Customer services -- > Marketing
Service industries -- > Management
Customer services -- > Management
Service industries -- > Marketing

Badak General Collection

Holdings details from Badak General Collection
Call Number: HD9980 5 U53 1995
Accession Item Category Format Status Notes
1000117236 Open Shelf (30 days) Book Available

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