Determinants of tenants' satisfaction: a case study in XXX Parade, Muar

In the competitive real estate industry, optimizing service delivery, tenant satisfaction and retention is critical in ensuring property returns. High tenant satisfaction can be leveraged to enhance retention and occupancy rates. With such, this paper gives the insights on determinants that lead to...

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Bibliographic Details
Main Authors: Kepal@Nasir, Noreina, Mohd Jusoh, Nur Aniza Quantaniah, Ramin, Ahmad Kaseri, Neo, Siok Yee
Format: Conference or Workshop Item
Published: 2013
Subjects:
Online Access:http://eprints.uthm.edu.my/5085/
http://eprints.uthm.edu.my/5085/1/Determinants_of_Tenants%E2%80%99_Satisfation.pdf