A customizable wireless food ordering system with realtime customer feedback

The existence of wireless technology and the emergence of mobile devices enable a simple yet powerful infrastructure for business application. Some early efforts have been made to utilize both technologies in food ordering system implementations. However, the food ordering systems that have been pro...

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Main Authors:	Samsudin, Noor Azah, Ahmad Khalid, Shamsul Kamal, Mohd Kohar, Mohd Fikry Akmal, Senin, Zulkifli, Ihkasan, Mohd Nor
Format:	Conference or Workshop Item
Subjects:	TK5101-5865 Telecommunication. Telegraph.
Online Access:	http://eprints.uthm.edu.my/2894/ http://eprints.uthm.edu.my/2894/1/A_customizable_wireless_food_ordering_system_ISWTA_2011.pdf

id	uthm-2894
recordtype	eprints
spelling	uthm-28942012-12-24T08:17:40Z A customizable wireless food ordering system with realtime customer feedback Samsudin, Noor Azah Ahmad Khalid, Shamsul Kamal Mohd Kohar, Mohd Fikry Akmal Senin, Zulkifli Ihkasan, Mohd Nor TK5101-5865 Telecommunication. Telegraph. The existence of wireless technology and the emergence of mobile devices enable a simple yet powerful infrastructure for business application. Some early efforts have been made to utilize both technologies in food ordering system implementations. However, the food ordering systems that have been proposed earlier exhibit limitations, primarily in cost effectiveness, allowing customizations and supporting real-time feedback to customers. In this paper, we discuss the design and implementation of a customizable wireless food ordering system with real-time customer feedback for a restaurant (CWOS-RTF). The CWOS-RTF enables restaurant owners to setup the system in wireless environment and update menu presentations easily. Smart phone has been integrated in the CWOS-RTF implementation to facilitate real-time communication between restaurant owners and customers. A preliminary testing suggests that the CWOS-RTF has the potential to eliminate the limitations of existing food ordering systems. Conference or Workshop Item PeerReviewed application/pdf http://eprints.uthm.edu.my/2894/1/A_customizable_wireless_food_ordering_system_ISWTA_2011.pdf Samsudin, Noor Azah and Ahmad Khalid, Shamsul Kamal and Mohd Kohar, Mohd Fikry Akmal and Senin, Zulkifli and Ihkasan, Mohd Nor A customizable wireless food ordering system with realtime customer feedback. In: 2011 IEEE Symposium on Wireless Technology and Applications (ISWTA), 25-28 September 2011, Langkawi, Malaysia. http://eprints.uthm.edu.my/2894/
repository_type	Digital Repository
institution_category	Local University
institution	Universiti Tun Hussein Onn Malaysia
building	UTHM Institutional Repository
collection	Online Access
topic	TK5101-5865 Telecommunication. Telegraph.
spellingShingle	TK5101-5865 Telecommunication. Telegraph. Samsudin, Noor Azah Ahmad Khalid, Shamsul Kamal Mohd Kohar, Mohd Fikry Akmal Senin, Zulkifli Ihkasan, Mohd Nor A customizable wireless food ordering system with realtime customer feedback
description	The existence of wireless technology and the emergence of mobile devices enable a simple yet powerful infrastructure for business application. Some early efforts have been made to utilize both technologies in food ordering system implementations. However, the food ordering systems that have been proposed earlier exhibit limitations, primarily in cost effectiveness, allowing customizations and supporting real-time feedback to customers. In this paper, we discuss the design and implementation of a customizable wireless food ordering system with real-time customer feedback for a restaurant (CWOS-RTF). The CWOS-RTF enables restaurant owners to setup the system in wireless environment and update menu presentations easily. Smart phone has been integrated in the CWOS-RTF implementation to facilitate real-time communication between restaurant owners and customers. A preliminary testing suggests that the CWOS-RTF has the potential to eliminate the limitations of existing food ordering systems.
format	Conference or Workshop Item
author	Samsudin, Noor Azah Ahmad Khalid, Shamsul Kamal Mohd Kohar, Mohd Fikry Akmal Senin, Zulkifli Ihkasan, Mohd Nor
author_facet	Samsudin, Noor Azah Ahmad Khalid, Shamsul Kamal Mohd Kohar, Mohd Fikry Akmal Senin, Zulkifli Ihkasan, Mohd Nor
author_sort	Samsudin, Noor Azah
title	A customizable wireless food ordering system with realtime customer feedback
title_short	A customizable wireless food ordering system with realtime customer feedback
title_full	A customizable wireless food ordering system with realtime customer feedback
title_fullStr	A customizable wireless food ordering system with realtime customer feedback
title_full_unstemmed	A customizable wireless food ordering system with realtime customer feedback
title_sort	customizable wireless food ordering system with realtime customer feedback
url	http://eprints.uthm.edu.my/2894/ http://eprints.uthm.edu.my/2894/1/A_customizable_wireless_food_ordering_system_ISWTA_2011.pdf
first_indexed	2018-09-05T11:01:31Z
last_indexed	2018-09-05T11:01:31Z
_version_	1610765085167321088

A customizable wireless food ordering system with realtime customer feedback

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