A customizable wireless food ordering system with realtime customer feedback
The existence of wireless technology and the emergence of mobile devices enable a simple yet powerful infrastructure for business application. Some early efforts have been made to utilize both technologies in food ordering system implementations. However, the food ordering systems that have been pro...
| Main Authors: | , , , , |
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| Format: | Conference or Workshop Item |
| Subjects: | |
| Online Access: | http://eprints.uthm.edu.my/2894/ http://eprints.uthm.edu.my/2894/1/A_customizable_wireless_food_ordering_system_ISWTA_2011.pdf |
| Summary: | The existence of wireless technology and the emergence
of mobile devices enable a simple yet powerful infrastructure for
business application. Some early efforts have been made to utilize
both technologies in food ordering system implementations.
However, the food ordering systems that have been proposed
earlier exhibit limitations, primarily in cost effectiveness,
allowing customizations and supporting real-time feedback to
customers. In this paper, we discuss the design and
implementation of a customizable wireless food ordering system
with real-time customer feedback for a restaurant (CWOS-RTF).
The CWOS-RTF enables restaurant owners to setup the system
in wireless environment and update menu presentations easily.
Smart phone has been integrated in the CWOS-RTF
implementation to facilitate real-time communication between
restaurant owners and customers. A preliminary testing suggests
that the CWOS-RTF has the potential to eliminate the limitations
of existing food ordering systems. |
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