The practices of quality control circle in manufacturing industry

Quality Control Circles (QCC) suggest that improved quality and product ofpractices.The purpose of this study is to determine the dominant factor for the application of Quality Control Circles (QCC). The factors are management commitment, employee's involvements also training and education. The...

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Bibliographic Details
Main Authors: Ramlan, Rohaizan, Ahmad, Abd Rahman, Kellyn, B
Format: Conference or Workshop Item
Subjects:
Online Access:http://eprints.uthm.edu.my/1961/
http://eprints.uthm.edu.my/1961/1/THE_PRACTICES_OF_QUALITY_CONTROL_ROHAIZAN_RAMLAN_2009.pdf
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Summary:Quality Control Circles (QCC) suggest that improved quality and product ofpractices.The purpose of this study is to determine the dominant factor for the application of Quality Control Circles (QCC). The factors are management commitment, employee's involvements also training and education. These items were empirically tested by data collected manufacturer-based organizations in Sri Gading manufacturing industrial area, Batu Pahat, Johor, Malaysia. Finding showed that factor of management commitment was the essential element in the application of QCC