Understanding high and low patient experience scores in primary care: analysis of patients’ survey data for general practices and individual doctors
Objectives To determine the extent to which practice level scores mask variation in individual performance between doctors within a practice.
Main Authors: | Roberts, Martin J, Campbell, John L, Abel, Gary A, Davey, Antoinette F, Elmore, Natasha L, Maramba, Inocencio, Carter, Mary, Elliott, Marc N, Roland, Martin O, Burt, Jenni A |
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Format: | Online |
Language: | English |
Published: |
BMJ Publishing Group Ltd.
2014
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Online Access: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4230029/ |
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