Understanding high and low patient experience scores in primary care: analysis of patients’ survey data for general practices and individual doctors

Objectives To determine the extent to which practice level scores mask variation in individual performance between doctors within a practice.

Bibliographic Details
Main Authors: Roberts, Martin J, Campbell, John L, Abel, Gary A, Davey, Antoinette F, Elmore, Natasha L, Maramba, Inocencio, Carter, Mary, Elliott, Marc N, Roland, Martin O, Burt, Jenni A
Format: Online
Language:English
Published: BMJ Publishing Group Ltd. 2014
Online Access:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4230029/