Moderating effects of leader-member exchange (LMX) on job burnout in dietitians and chefs of institutional foodservice

The objectives of the study were to investigate job burnout and leader-member exchange (LMX) levels as well as to evaluate buffering effects of LMX on burnout among dietitians and chefs at institutional foodservices. Hypotheses were proposed based on the Job Demands-Resources model and LMX theory. T...

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Main Author: Lee, Kyung-Eun
Format: Online
Language:English
Published: The Korean Nutrition Society and the Korean Society of Community Nutrition 2011
Online Access:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3061275/
id pubmed-3061275
recordtype oai_dc
spelling pubmed-30612752011-04-12 Moderating effects of leader-member exchange (LMX) on job burnout in dietitians and chefs of institutional foodservice Lee, Kyung-Eun Original Research The objectives of the study were to investigate job burnout and leader-member exchange (LMX) levels as well as to evaluate buffering effects of LMX on burnout among dietitians and chefs at institutional foodservices. Hypotheses were proposed based on the Job Demands-Resources model and LMX theory. The study population consisted of dietitians and chefs who were in charge of managing unit operations in a nationwide contract management company. Positive/negative affectivity, workload, job burnout, and LMX scales that had been validated in previous research were adopted. A total of 552 questionnaires were distributed and 154 responses were returned. Results indicated that respondents' burnout levels were moderate and emotional exhaustion was greater than cynicism. In terms of LMX, the surveyed dietitians and chefs showed higher respect toward their supervisors than loyalty. When positive affectivity and negative affectivity were controlled, workload influenced emotional exhaustion and professional efficacy significantly. With affectivity and workload controlled, however, LMX did not influence any dimensions of burnout. The moderating effect of LMX on the relationship between workload and cynicism was significant. That is, the effect of workload on cynicism was weak if the dietitians and chefs perceived the relationship with their supervisor positively. Based on the findings and literature reviewed, how to mitigate job burnout among foodservice managers is discussed. The Korean Nutrition Society and the Korean Society of Community Nutrition 2011-02 2011-02-28 /pmc/articles/PMC3061275/ /pubmed/21487501 http://dx.doi.org/10.4162/nrp.2011.5.1.80 Text en ©2011 The Korean Nutrition Society and the Korean Society of Community Nutrition http://creativecommons.org/licenses/by-nc/3.0/ This is an Open Access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/3.0/) which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.
repository_type Open Access Journal
institution_category Foreign Institution
institution US National Center for Biotechnology Information
building NCBI PubMed
collection Online Access
language English
format Online
author Lee, Kyung-Eun
spellingShingle Lee, Kyung-Eun
Moderating effects of leader-member exchange (LMX) on job burnout in dietitians and chefs of institutional foodservice
author_facet Lee, Kyung-Eun
author_sort Lee, Kyung-Eun
title Moderating effects of leader-member exchange (LMX) on job burnout in dietitians and chefs of institutional foodservice
title_short Moderating effects of leader-member exchange (LMX) on job burnout in dietitians and chefs of institutional foodservice
title_full Moderating effects of leader-member exchange (LMX) on job burnout in dietitians and chefs of institutional foodservice
title_fullStr Moderating effects of leader-member exchange (LMX) on job burnout in dietitians and chefs of institutional foodservice
title_full_unstemmed Moderating effects of leader-member exchange (LMX) on job burnout in dietitians and chefs of institutional foodservice
title_sort moderating effects of leader-member exchange (lmx) on job burnout in dietitians and chefs of institutional foodservice
description The objectives of the study were to investigate job burnout and leader-member exchange (LMX) levels as well as to evaluate buffering effects of LMX on burnout among dietitians and chefs at institutional foodservices. Hypotheses were proposed based on the Job Demands-Resources model and LMX theory. The study population consisted of dietitians and chefs who were in charge of managing unit operations in a nationwide contract management company. Positive/negative affectivity, workload, job burnout, and LMX scales that had been validated in previous research were adopted. A total of 552 questionnaires were distributed and 154 responses were returned. Results indicated that respondents' burnout levels were moderate and emotional exhaustion was greater than cynicism. In terms of LMX, the surveyed dietitians and chefs showed higher respect toward their supervisors than loyalty. When positive affectivity and negative affectivity were controlled, workload influenced emotional exhaustion and professional efficacy significantly. With affectivity and workload controlled, however, LMX did not influence any dimensions of burnout. The moderating effect of LMX on the relationship between workload and cynicism was significant. That is, the effect of workload on cynicism was weak if the dietitians and chefs perceived the relationship with their supervisor positively. Based on the findings and literature reviewed, how to mitigate job burnout among foodservice managers is discussed.
publisher The Korean Nutrition Society and the Korean Society of Community Nutrition
publishDate 2011
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3061275/
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