The practice of organizational flexibility in Malaysia higher rated hotels
This study explores the practice of organisational flexibility in four- and five-star hotels in Malaysia, which is referred to as Malaysian higher rated hotels in this study. The practice of organisational flexibility is particularly important in hotel industry because the industry is by nature labo...
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| Format: | Thesis |
| Language: | English English |
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2016
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| Online Access: | http://etd.uum.edu.my/6390/ http://etd.uum.edu.my/6390/1/s810042_01.pdf http://etd.uum.edu.my/6390/2/s810042_02.pdf |