The Impact of Social Media on Brand Equity : A Quantitative Study

The development of social media poses tremendous impact on brand equity. Yet, systematic studies regarding how social media impacts brand equity is limited. As a result, managers and executives cannot make full use of the branding opportunities or mitigate risks. This paper is devoted to closing thi...

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Main Author: Qian, Xiaojie
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2011
Online Access:http://eprints.nottingham.ac.uk/25465/
http://eprints.nottingham.ac.uk/25465/1/QianXiaojie.pdf
id nottingham-25465
recordtype eprints
spelling nottingham-254652018-02-16T19:34:57Z http://eprints.nottingham.ac.uk/25465/ The Impact of Social Media on Brand Equity : A Quantitative Study Qian, Xiaojie The development of social media poses tremendous impact on brand equity. Yet, systematic studies regarding how social media impacts brand equity is limited. As a result, managers and executives cannot make full use of the branding opportunities or mitigate risks. This paper is devoted to closing this gap. As the major reason why many executives are reluctant or unable to develop effective social media strategies is due to a lack of understanding about it, thus this paper illustrates in detail what social media is. In order to find out how social media impacts brand equity, a quantitative research is conducted to study brand equity factors based on Aaker’s brand equity model, find out each factor’s individual contribution to brand equity and social media’s impact on those individual factors. A clear understanding of how social media impacts brand equity is formed at the end of the research. Based on these insightful findings, recommendations are provided for organizations with a vision to enhance brand equity. 2011 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en http://eprints.nottingham.ac.uk/25465/1/QianXiaojie.pdf Qian, Xiaojie (2011) The Impact of Social Media on Brand Equity : A Quantitative Study. [Dissertation (University of Nottingham only)] (Unpublished)
repository_type Digital Repository
institution_category Local University
institution University of Nottingham Malaysia Campus
building Nottingham Research Data Repository
collection Online Access
language English
description The development of social media poses tremendous impact on brand equity. Yet, systematic studies regarding how social media impacts brand equity is limited. As a result, managers and executives cannot make full use of the branding opportunities or mitigate risks. This paper is devoted to closing this gap. As the major reason why many executives are reluctant or unable to develop effective social media strategies is due to a lack of understanding about it, thus this paper illustrates in detail what social media is. In order to find out how social media impacts brand equity, a quantitative research is conducted to study brand equity factors based on Aaker’s brand equity model, find out each factor’s individual contribution to brand equity and social media’s impact on those individual factors. A clear understanding of how social media impacts brand equity is formed at the end of the research. Based on these insightful findings, recommendations are provided for organizations with a vision to enhance brand equity.
format Dissertation (University of Nottingham only)
author Qian, Xiaojie
spellingShingle Qian, Xiaojie
The Impact of Social Media on Brand Equity : A Quantitative Study
author_facet Qian, Xiaojie
author_sort Qian, Xiaojie
title The Impact of Social Media on Brand Equity : A Quantitative Study
title_short The Impact of Social Media on Brand Equity : A Quantitative Study
title_full The Impact of Social Media on Brand Equity : A Quantitative Study
title_fullStr The Impact of Social Media on Brand Equity : A Quantitative Study
title_full_unstemmed The Impact of Social Media on Brand Equity : A Quantitative Study
title_sort impact of social media on brand equity : a quantitative study
publishDate 2011
url http://eprints.nottingham.ac.uk/25465/
http://eprints.nottingham.ac.uk/25465/1/QianXiaojie.pdf
first_indexed 2018-09-06T11:32:36Z
last_indexed 2018-09-06T11:32:36Z
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