What Are They Looking for? Exploring the Motivation of Sales Staff in Beijing

Among business practitioners, it is a conventional wisdom that motivating sales staff is essential for any organisation aspiring to succeed. However, the process of motivating is complicated because of the diversity of individual’s needs. Besides, differences in culture may lead to different job att...

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Main Author: Ding, Xiaoyi
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2011
Online Access:http://eprints.nottingham.ac.uk/25134/
http://eprints.nottingham.ac.uk/25134/1/What_Are_They_Looking_for-Exploring_the_Motivation_of_Sales_Staff_in_Beijing.pdf
id nottingham-25134
recordtype eprints
spelling nottingham-251342018-01-23T16:13:34Z http://eprints.nottingham.ac.uk/25134/ What Are They Looking for? Exploring the Motivation of Sales Staff in Beijing Ding, Xiaoyi Among business practitioners, it is a conventional wisdom that motivating sales staff is essential for any organisation aspiring to succeed. However, the process of motivating is complicated because of the diversity of individual’s needs. Besides, differences in culture may lead to different job attribute preferences across countries. Based on the content theories on motivation, this paper explores the non-financial motivational factors on sales staff in China. This study also illustrates how Chinese cultural heritages, specifically Confucius ideology have affected the needs and the job attribute preferences of sales staff in modern Chinese societies. In addition, the dissertation provides information on the relationships between leadership styles and work motivation among the Chinese sales staff. The findings of this dissertation are based on a qualitative research, in which 20 semi-structured interviews were conducted with sales staff from three companies in Beijing. The study revealed both compliances and discrepancies with traditional perceptions of Chinese employees’ work motivation derived from Hofstede’s cultural dimensions as well as Confucianism studies. This indicates that Chinese sales staff’s work motivations are undergoing changes with the development of economy. The sales staff have played a revenue-producing role in enterprises, therefore, it is important for management to understand how to motivate them. Furthermore, China is emerging as one of the dominant economic powers in the world, a thorough understanding of Chinese employees’ needs and job attribute preferences is important for management researchers and international business practitioners to enhance managerial efficiency in China. 2011-09-22 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en http://eprints.nottingham.ac.uk/25134/1/What_Are_They_Looking_for-Exploring_the_Motivation_of_Sales_Staff_in_Beijing.pdf Ding, Xiaoyi (2011) What Are They Looking for? Exploring the Motivation of Sales Staff in Beijing. [Dissertation (University of Nottingham only)] (Unpublished)
repository_type Digital Repository
institution_category Local University
institution University of Nottingham Malaysia Campus
building Nottingham Research Data Repository
collection Online Access
language English
description Among business practitioners, it is a conventional wisdom that motivating sales staff is essential for any organisation aspiring to succeed. However, the process of motivating is complicated because of the diversity of individual’s needs. Besides, differences in culture may lead to different job attribute preferences across countries. Based on the content theories on motivation, this paper explores the non-financial motivational factors on sales staff in China. This study also illustrates how Chinese cultural heritages, specifically Confucius ideology have affected the needs and the job attribute preferences of sales staff in modern Chinese societies. In addition, the dissertation provides information on the relationships between leadership styles and work motivation among the Chinese sales staff. The findings of this dissertation are based on a qualitative research, in which 20 semi-structured interviews were conducted with sales staff from three companies in Beijing. The study revealed both compliances and discrepancies with traditional perceptions of Chinese employees’ work motivation derived from Hofstede’s cultural dimensions as well as Confucianism studies. This indicates that Chinese sales staff’s work motivations are undergoing changes with the development of economy. The sales staff have played a revenue-producing role in enterprises, therefore, it is important for management to understand how to motivate them. Furthermore, China is emerging as one of the dominant economic powers in the world, a thorough understanding of Chinese employees’ needs and job attribute preferences is important for management researchers and international business practitioners to enhance managerial efficiency in China.
format Dissertation (University of Nottingham only)
author Ding, Xiaoyi
spellingShingle Ding, Xiaoyi
What Are They Looking for? Exploring the Motivation of Sales Staff in Beijing
author_facet Ding, Xiaoyi
author_sort Ding, Xiaoyi
title What Are They Looking for? Exploring the Motivation of Sales Staff in Beijing
title_short What Are They Looking for? Exploring the Motivation of Sales Staff in Beijing
title_full What Are They Looking for? Exploring the Motivation of Sales Staff in Beijing
title_fullStr What Are They Looking for? Exploring the Motivation of Sales Staff in Beijing
title_full_unstemmed What Are They Looking for? Exploring the Motivation of Sales Staff in Beijing
title_sort what are they looking for? exploring the motivation of sales staff in beijing
publishDate 2011
url http://eprints.nottingham.ac.uk/25134/
http://eprints.nottingham.ac.uk/25134/1/What_Are_They_Looking_for-Exploring_the_Motivation_of_Sales_Staff_in_Beijing.pdf
first_indexed 2018-09-06T11:30:55Z
last_indexed 2018-09-06T11:30:55Z
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