Franchisees, change, and the life cycle
By virtue of the franchisor-franchisee relationship a franchise is neither a small business nor a large corporateand more aptly viewed as a hybrid organizational form. Despite this anomaly the franchise still has to contendwith the standard business challenges including constant change in the operat...
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| Format: | Conference Paper |
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Global Business and Technology Association
2010
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| Online Access: | http://hdl.handle.net/20.500.11937/6846 |
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curtin-20.500.11937-6846 |
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eprints |
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curtin-20.500.11937-68462017-01-30T10:55:59Z Franchisees, change, and the life cycle Van Tonder, Chris McMullan, L. Nejdet Delener, Leonora Fuxman, F. Victor Lu, & Luis Eduardo Rivera-Solis By virtue of the franchisor-franchisee relationship a franchise is neither a small business nor a large corporateand more aptly viewed as a hybrid organizational form. Despite this anomaly the franchise still has to contendwith the standard business challenges including constant change in the operating context. Mindful of the multiple sources of change that could impact on the franchise, and the paucity of research in this regard, the current study set out to explore the nature of organizational change experienced at the level of the franchise. Twenty-one (21) franchisees of a large retail institution participated in a qualitative study which utilized a semistructuredinterview schedule for data gathering. Franchisee narrative was subjected to content analysis and a multitude of change themes were extracted. The findings revealed that franchises are subjected to an extensive array of changes originating both external and internal to the franchisor. Moreover, it was observed that the salience of change phenomena life cycle stage-specific. The implications of the study are briefly indicated. 2010 Conference Paper http://hdl.handle.net/20.500.11937/6846 Global Business and Technology Association fulltext |
| repository_type |
Digital Repository |
| institution_category |
Local University |
| institution |
Curtin University Malaysia |
| building |
Curtin Institutional Repository |
| collection |
Online Access |
| description |
By virtue of the franchisor-franchisee relationship a franchise is neither a small business nor a large corporateand more aptly viewed as a hybrid organizational form. Despite this anomaly the franchise still has to contendwith the standard business challenges including constant change in the operating context. Mindful of the multiple sources of change that could impact on the franchise, and the paucity of research in this regard, the current study set out to explore the nature of organizational change experienced at the level of the franchise. Twenty-one (21) franchisees of a large retail institution participated in a qualitative study which utilized a semistructuredinterview schedule for data gathering. Franchisee narrative was subjected to content analysis and a multitude of change themes were extracted. The findings revealed that franchises are subjected to an extensive array of changes originating both external and internal to the franchisor. Moreover, it was observed that the salience of change phenomena life cycle stage-specific. The implications of the study are briefly indicated. |
| author2 |
Nejdet Delener, Leonora Fuxman, F. Victor Lu, & Luis Eduardo Rivera-Solis |
| author_facet |
Nejdet Delener, Leonora Fuxman, F. Victor Lu, & Luis Eduardo Rivera-Solis Van Tonder, Chris McMullan, L. |
| format |
Conference Paper |
| author |
Van Tonder, Chris McMullan, L. |
| spellingShingle |
Van Tonder, Chris McMullan, L. Franchisees, change, and the life cycle |
| author_sort |
Van Tonder, Chris |
| title |
Franchisees, change, and the life cycle |
| title_short |
Franchisees, change, and the life cycle |
| title_full |
Franchisees, change, and the life cycle |
| title_fullStr |
Franchisees, change, and the life cycle |
| title_full_unstemmed |
Franchisees, change, and the life cycle |
| title_sort |
franchisees, change, and the life cycle |
| publisher |
Global Business and Technology Association |
| publishDate |
2010 |
| url |
http://hdl.handle.net/20.500.11937/6846 |
| first_indexed |
2018-09-06T18:12:21Z |
| last_indexed |
2018-09-06T18:12:21Z |
| _version_ |
1610882787880992768 |