Conceptualisation and development of the winescape scale
This chapter will present literature relevant to the development of the winescape scale. It will be introduced in four sections. First, the services marketing literature will be examined for the service characteristics and servicescape framework. From here, relevant elements of the servicescape will...
Main Authors: | , |
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Format: | Working Paper |
Published: |
School of Marketing, Curtin Business School
2009
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Online Access: | http://hdl.handle.net/20.500.11937/41060 |