Skip to content
VuFind
All Fields
Title
Author
Subject
Call Number
ISBN/ISSN
Tag
Find
Advanced
CUSTOMER SERVICE FOR SMALL FIR...
Holdings
Cite this
Export Record
Export to RefWorks
Export to EndNoteWeb
Export to EndNote
CUSTOMER SERVICE FOR SMALL FIRMS: A CONCEPTUAL FRAMEWORK AND SOME EMPIRICAL EVIDENCE
Bibliographic Details
Main Authors:
David, Carson
,
Pauline, Maclaran
Format:
text
Language:
eng
Published:
Emerald
1996
Holdings
Description
Similar Items
Staff View
Similar Items
Managing service quality for competitive advantage in small engineering firms
by: Pauline, Maclaran, et al.
Published: (1999)
Customer or profit focus: an alternative perspective
by: David, Carson, et al.
Published: (1998)
Marketing Planning in Small Enterprises: A Model and Some Empirical Evidence
by: David, Carson, et al.
Published: (1990)
Unmasking the ambushers: conceptual framework and empirical evidence
by: Marc, Mazodier, et al.
Published: (2012)
Impact of customer loyalty and service operations on customer behaviour and firm performance: empirical evidence from UK retail sector
by: Ramanathan, Usha, et al.
Published: (2017)
×
Loading...