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Using modified IPA to define quality improvement strategies
Bibliographic Details
Main Authors:
Li-Hsing, Ho
,
Pi-Yun, Chang
,
Tieh-Min, Yen
Format:
text
Language:
eng
Published:
Emerald
2016
Subjects:
Continuous improvement,Importance-performance analysis,Customer satisfaction,Comptetitive strategy,Mahalanobis Distance,Multiple regression analysis
Holdings
Description
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