The moderating effect of supervisor and coworker support for error management on service recovery performance and helping behaviors

Bibliographic Details
Main Authors:	Aysin, Pasamehmetoglu, Priyanko, Guchait, J.B., Tracey, Christopher J.L., Cunningham, Puiwa, Lei
Format:	text
Language:	eng
Published:	Emerald 2017
Subjects:	Error management,Service recovery performance,Coworker support,Supervisor support,Helping behaviours

Similar Items