The trustworthiness of internet-based quality signals: an interactivity perspective
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10.1108-JSM-07-2015-0235 |
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10.1108-JSM-07-2015-02352018-04-09 The trustworthiness of internet-based quality signals: an interactivity perspective Wenbin, Ni Wenbin, Ni Hongyi, Sun Hongyi, Sun Customer satisfaction,Before-sale service,Perceived product quality,Quality signal,Webpage Emerald 2018-04-09 text text/HTML 10.1108/JSM-07-2015-0235 https://www.emeraldinsight.com/doi/10.1108/JSM-07-2015-0235 ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.jtitle=Journal+of+Services+Marketing&rft.volume=32&rft.issue=2&rft.spage=195&rft.epage=210&rft.issn=0887-6045&rft.id=info%3Adoi%2F10.1108%2FJSM-07-2015-0235 eng Emerald All rights reserved. |
repository_type |
Digital Repository |
institution_category |
Foreign Institution |
institution |
Emerald |
building |
Emerald Repository |
collection |
Online Access |
language |
eng |
topic |
Customer satisfaction,Before-sale service,Perceived product quality,Quality signal,Webpage |
spellingShingle |
Customer satisfaction,Before-sale service,Perceived product quality,Quality signal,Webpage Wenbin, Ni Hongyi, Sun The trustworthiness of internet-based quality signals: an interactivity perspective |
description |
|
author2 |
Wenbin, Ni |
author_facet |
Wenbin, Ni Wenbin, Ni Hongyi, Sun |
format |
text |
author |
Wenbin, Ni Hongyi, Sun |
author_sort |
Wenbin, Ni |
title |
The trustworthiness of internet-based quality signals: an interactivity perspective |
title_short |
The trustworthiness of internet-based quality signals: an interactivity perspective |
title_full |
The trustworthiness of internet-based quality signals: an interactivity perspective |
title_fullStr |
The trustworthiness of internet-based quality signals: an interactivity perspective |
title_full_unstemmed |
The trustworthiness of internet-based quality signals: an interactivity perspective |
title_sort |
trustworthiness of internet-based quality signals: an interactivity perspective |
publisher |
Emerald |
publishDate |
2018 |
first_indexed |
2018-10-12T20:34:15Z |
last_indexed |
2018-10-12T20:34:15Z |
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1614153206089121792 |