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Elucidating perceived overall...
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Elucidating perceived overall service quality in retail banking
Bibliographic Details
Main Authors:
Zalfa Laili, Hamzah
,
Siew Peng, Lee
,
Sedigheh, Moghavvemi
Format:
text
Language:
eng
Published:
Emerald
2017
Subjects:
Trust,Reputation,Customer satisfaction,Perceived overall service quality
Holdings
Description
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