A hybrid multi-criteria decision model for supporting customer-focused profitability analysis

A hybrid multi-criteria decision model for supporting customer-focused profitability analysis

Bibliographic Details
Main Authors:	Henry, Lau, Dilupa, Nakandala, Premaratne, Samaranayake, Paul, Shum
Format:	text
Language:	eng
Published:	Emerald 2016
Subjects:	CRM,AHP,TOPSIS,MCDM,ABC

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