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Why is service‐dominant logic...
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Why is service‐dominant logic based service system better?
Bibliographic Details
Main Authors:
Bo, Edvardsson
,
Gloria, Ng
,
Zhi, Min Choo
,
Robert, Firth
Format:
text
Language:
eng
Published:
Emerald
2013
Subjects:
Service systems,Design,Information technology,Communication technologies,Service‐dominant logic,Value co‐creation,Customer experience,Sentiment analysis,Design principle,ICT system
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