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Equating the expected and perc...
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Equating the expected and perceived service quality
Bibliographic Details
Main Authors:
Asma, Shabbir
,
Shahab Alam, Malik
,
Saquib Yusaf, Janjua
Format:
text
Language:
eng
Published:
Emerald
2017
Subjects:
Pakistan,Service quality,Hospitals,Gap analysis,Expected services,Perceived services
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Description
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