Hospital healthcare service quality, patient satisfaction and loyalty

by Taqdees, Fatima, Shahab Alam, Malik, Asma, Shabbir
Published 2018

Measuring patients’ healthcare service quality perceptions, satisfaction, and loyalty in public and private sector hospitals in Pakistan

by Asma, Shabbir, Shahab Alam, Malik, Shujah Alam, Malik
Published 2016

Perceptions of fine dining restaurants in Pakistan

by Mariam, Shahzadi, Shahab Alam, Malik, Mansoor, Ahmad, Asma, Shabbir
Published 2018

Equating the expected and perceived service quality

by Asma, Shabbir, Shahab Alam, Malik, Saquib Yusaf, Janjua
Published 2017