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The impact of financial servic...
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The impact of financial services quality and fairness on customer satisfaction
Bibliographic Details
Main Authors:
Houn‐Gee, Chen
,
Julie, Yu‐Chih Liu
,
Tsong, Shin Sheu
,
Ming‐Hsien, Yang
Format:
text
Language:
eng
Published:
Emerald
2012
Subjects:
Taiwan,Financial services,Service quality,Trust,SERVQUAL,Service fairness,Customer satisfaction,Perceived value
Holdings
Description
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