Identification of service quality attributes for restaurant operations: a Hong Kong case
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Emerald
2001
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10.1108-09604520110397940 |
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10.1108-096045201103979402001-08-01 Identification of service quality attributes for restaurant operations: a Hong Kong case Kit‐Fai, Pun Kit‐Fai, Pun Ka‐Yan, Ho Ka‐Yan, Ho Restaurants,Operations,Service quality Emerald 2001-08-01 text text/HTML 10.1108/09604520110397940 https://www.emeraldinsight.com/doi/10.1108/09604520110397940 ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.jtitle=Managing+Service+Quality%3A+An+International+Journal&rft.volume=11&rft.issue=4&rft.spage=233&rft.epage=240&rft.issn=0960-4529&rft.id=info%3Adoi%2F10.1108%2F09604520110397940 eng Emerald All rights reserved. |
repository_type |
Digital Repository |
institution_category |
Foreign Institution |
institution |
Emerald |
building |
Emerald Repository |
collection |
Online Access |
language |
eng |
topic |
Restaurants,Operations,Service quality |
spellingShingle |
Restaurants,Operations,Service quality Kit‐Fai, Pun Ka‐Yan, Ho Identification of service quality attributes for restaurant operations: a Hong Kong case |
description |
|
author2 |
Kit‐Fai, Pun |
author_facet |
Kit‐Fai, Pun Kit‐Fai, Pun Ka‐Yan, Ho |
format |
text |
author |
Kit‐Fai, Pun Ka‐Yan, Ho |
author_sort |
Kit‐Fai, Pun |
title |
Identification of service quality attributes for restaurant operations: a Hong Kong case |
title_short |
Identification of service quality attributes for restaurant operations: a Hong Kong case |
title_full |
Identification of service quality attributes for restaurant operations: a Hong Kong case |
title_fullStr |
Identification of service quality attributes for restaurant operations: a Hong Kong case |
title_full_unstemmed |
Identification of service quality attributes for restaurant operations: a Hong Kong case |
title_sort |
identification of service quality attributes for restaurant operations: a hong kong case |
publisher |
Emerald |
publishDate |
2001 |
first_indexed |
2018-10-11T12:26:18Z |
last_indexed |
2018-10-11T12:26:18Z |
_version_ |
1614031909862506496 |