What experts say about managing hospitality service delivery systems
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10.1108-095961104105590782004-12-01 What experts say about managing hospitality service delivery systems John, Bowen John, Bowen Robert C., Ford Robert C., Ford Hospitality management,Internal marketing,Employees,Customization,Service delivery,Service operations Emerald 2004-12-01 text text/HTML 10.1108/09596110410559078 https://www.emeraldinsight.com/doi/10.1108/09596110410559078 ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.jtitle=International+Journal+of+Contemporary+Hospitality+Management&rft.volume=16&rft.issue=7&rft.spage=394&rft.epage=401&rft.issn=0959-6119&rft.id=info%3Adoi%2F10.1108%2F09596110410559078 eng Emerald All rights reserved. |
repository_type |
Digital Repository |
institution_category |
Foreign Institution |
institution |
Emerald |
building |
Emerald Repository |
collection |
Online Access |
language |
eng |
topic |
Hospitality management,Internal marketing,Employees,Customization,Service delivery,Service operations |
spellingShingle |
Hospitality management,Internal marketing,Employees,Customization,Service delivery,Service operations John, Bowen Robert C., Ford What experts say about managing hospitality service delivery systems |
description |
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author2 |
John, Bowen |
author_facet |
John, Bowen John, Bowen Robert C., Ford |
format |
text |
author |
John, Bowen Robert C., Ford |
author_sort |
John, Bowen |
title |
What experts say about managing hospitality service delivery systems |
title_short |
What experts say about managing hospitality service delivery systems |
title_full |
What experts say about managing hospitality service delivery systems |
title_fullStr |
What experts say about managing hospitality service delivery systems |
title_full_unstemmed |
What experts say about managing hospitality service delivery systems |
title_sort |
what experts say about managing hospitality service delivery systems |
publisher |
Emerald |
publishDate |
2004 |
first_indexed |
2018-10-11T12:10:07Z |
last_indexed |
2018-10-11T12:10:07Z |
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1614030892033900544 |