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Role of web site design quality in satisfaction and word of mouth generation

Role of web site design quality in satisfaction and word of mouth generation

Bibliographic Details
Main Authors: Young, Ha, Hyunjoo, Im
Format: text
Language:eng
Published: Emerald 2012
Subjects:
Internet,Web sites,Consumer behaviour,Women,Electronic commerce,Word of mouth,eWOM,Web site design,Emotions,Customer satisfaction

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