Skip to content
VuFind
All Fields
Title
Author
Subject
Call Number
ISBN/ISSN
Tag
Find
Advanced
Search
Customer sociability and the t...
Holdings
Cite this
Export Record
Export to RefWorks
Export to EndNoteWeb
Export to EndNote
Customer sociability and the total service experience
Bibliographic Details
Main Authors:
Ronald J., Ferguson
,
Michèle, Paulin
,
Jasmin, Bergeron
Format:
text
Language:
eng
Published:
Emerald
2010
Subjects:
Personality,Customer loyalty,Health services,Customer service management,Consumer behaviour
Holdings
Description
Similar Items
Staff View
Similar Items
Assessing service management effectiveness in a health resort: implications of technical and functional quality
by: Ronald James, Ferguson, et al.
Published: (1999)
Customer satisfaction with services: putting perceived value into the equation
by: Gordon H.G., McDougall, et al.
Published: (2000)
External equity, loyalty program membership, and service recovery
by: Olivier, Morrisson, et al.
Published: (2010)
Service quality, service convenience, price and fairness, customer loyalty, and the mediating role of customer satisfaction
by: Vinita, Kaura, et al.
Published: (2015)
The impact of customer‐to‐customer interactions in a high personal contact service setting
by: Robert, Moore, et al.
Published: (2005)
×
Loading...