Word‐of‐mouth communication in the service marketplace

Word‐of‐mouth communication in the service marketplace

Bibliographic Details
Main Authors: W., Glynn Mangold, Fred, Miller, Gary R., Brockway
Format: text
Language:eng
Published: Emerald 1999
Subjects:
Communications,Consumer behaviour,Customer satisfaction,Interpersonal communications,Services marketing
id 10.1108-08876049910256186
recordtype eprints
spelling 10.1108-088760499102561861999-02-01 Word‐of‐mouth communication in the service marketplace W., Glynn Mangold W., Glynn Mangold Fred, Miller Fred, Miller Gary R., Brockway Gary R., Brockway Communications,Consumer behaviour,Customer satisfaction,Interpersonal communications,Services marketing Emerald 1999-02-01 text text/HTML 10.1108/08876049910256186 https://www.emeraldinsight.com/doi/10.1108/08876049910256186 ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.jtitle=Journal+of+Services+Marketing&rft.volume=13&rft.issue=1&rft.spage=73&rft.epage=89&rft.issn=0887-6045&rft.id=info%3Adoi%2F10.1108%2F08876049910256186 eng Emerald All rights reserved.
repository_type Digital Repository
institution_category Foreign Institution
institution Emerald
building Emerald Repository
collection Online Access
language eng
topic Communications,Consumer behaviour,Customer satisfaction,Interpersonal communications,Services marketing
spellingShingle Communications,Consumer behaviour,Customer satisfaction,Interpersonal communications,Services marketing
W., Glynn Mangold
Fred, Miller
Gary R., Brockway
Word‐of‐mouth communication in the service marketplace
description
author2 W., Glynn Mangold
author_facet W., Glynn Mangold
W., Glynn Mangold
Fred, Miller
Gary R., Brockway
format text
author W., Glynn Mangold
Fred, Miller
Gary R., Brockway
author_sort W., Glynn Mangold
title Word‐of‐mouth communication in the service marketplace
title_short Word‐of‐mouth communication in the service marketplace
title_full Word‐of‐mouth communication in the service marketplace
title_fullStr Word‐of‐mouth communication in the service marketplace
title_full_unstemmed Word‐of‐mouth communication in the service marketplace
title_sort word‐of‐mouth communication in the service marketplace
publisher Emerald
publishDate 1999
first_indexed 2018-10-11T09:33:45Z
last_indexed 2018-10-11T09:33:45Z
_version_ 1614021054131339264

Similar Items