W., G. M., Fred, M., & Gary R., B. (1999). Word‐of‐mouth communication in the service marketplace. Emerald.
Chicago Style CitationW., Glynn Mangold, Miller Fred, and Brockway Gary R. Word‐of‐mouth Communication in the Service Marketplace. Emerald, 1999.
MLA CitationW., Glynn Mangold, Miller Fred, and Brockway Gary R. Word‐of‐mouth Communication in the Service Marketplace. Emerald, 1999.
Warning: These citations may not always be 100% accurate.