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Linking perceived service qual...
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Linking perceived service quality and service loyalty: a multi‐dimensional perspective
Bibliographic Details
Main Authors:
Josée, Bloemer
,
Ko, de Ruyter
,
Martin, Wetzels
Format:
text
Language:
eng
Published:
Emerald
1999
Subjects:
Service quality,Service loyalty,Customer service,Service industries,Consumer behaviour
Holdings
Description
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