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A data envelopment analysis‐ba...
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A data envelopment analysis‐based balanced scorecard for measuring the comparative efficiency of Korean luxury hotels
Bibliographic Details
Main Authors:
Hokey, Min
,
Hyesung, Min
,
Seong‐Jong, Joo
Format:
text
Language:
eng
Published:
Emerald
2008
Subjects:
Service quality,Hotels,Benchmarking,Data analysis,Balanced scorecard,South Korea
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