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The mediating effect of organi...
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The mediating effect of organizational reputation on customer loyalty and service recommendation in the banking industry
Bibliographic Details
Main Authors:
Nick, Bontis
,
Lorne D., Booker
,
Alexander, Serenko
Format:
text
Language:
eng
Published:
Emerald
2007
Subjects:
Customer satisfaction,Customer loyalty,Banking
Holdings
Description
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