The use of gamification mechanics to increase employee and user engagement in participative healthcare services

by Wafa, Hammedi, Thomas, Leclerq, Allard C.R., Van Riel
Published 2017

Online customer engagement

by Wafa, Hammedi, Jay, Kandampully, Ting Ting (Christina), Zhang, Lucille, Bouquiaux
Published 2015

Technology‐based service proposal screening and decision‐making effectiveness

by Allard C.R., van Riel, Janjaap, Semeijn, Wafa, Hammedi, Jörg, Henseler
Published 2011

Beyond traditional word‐of‐mouth

by Vera, Blazevic, Wafa, Hammedi, Ina, Garnefeld, Roland T., Rust, Timothy, Keiningham, Tor W., Andreassen, Naveen, Donthu, Walter, Carl
Published 2013