Bank service quality perceptions of business customers: Priorities for banks in resource allocations in an e-banking context

by Wong, David, Rexha, Nexhmi
Published 2007

20 Years of SERVQUAL: How Service Quality Perceptions have Evolved in the Banking Sector Amid the Storms of E-Commerce

by Wong, David, Rexha, Nexhmi
Published 2006

Building trust in agribusiness supply chains: A conceptual model of buyer-seller relationships in the seed potato industry in Asia

by Batt, Peter, Rexha, Nexhmi
Published 2000

The Use of Quadrant Analysis on Data Generated through the SERVQUAL Scale for Enhancing Quality of Banking Services to Businesses

by Wong, David, Rexha, Nexhmi
Published 2006

Exploring buyer-seller relationships in developing countries: Empirical evidence from the Philippines

by Batt, Peter, Rexha, Nexhmi
Published 1999

Measuring the Innovativeness of Business Managers Towards Internet-based Applications Using the Bass Model

by Wong, David, Rexha, Nexhmi
Published 2004

Re-examining traditional service quality in an e-banking era

by Wong, David, Rexha, Nexhmi, Phau, Ian
Published 2008