Temporal changes in factors affecting convention participation decision

by Joanne, Jung‐Eun Yoo, Kaye, Chon
Published 2010

Importance‐performance analysis with benefit segmentation of spa goers

by Suna, Koh, Joanne, Jung‐Eun Yoo, Carl A., Boger
Published 2010

Post‐recovery customer relationships and customer partnerships in a restaurant setting

by Taegoo (Terry), Kim, Joanne, Jung‐Eun Yoo, Gyehee, Lee
Published 2012

Emotional intelligence and emotional labor acting strategies among frontline hotel employees

by Taegoo (Terry), Kim, Joanne, Jung‐Eun Yoo, Gyehee, Lee, Joungman, Kim
Published 2012