Barriers and challenges in the application of Six Sigma in the hospitality industry

by Jithendran, Kokkranikal, Jiju, Antony, Hasib, Kosgi, Erwin, Losekoot
Published 2013

Cultural diversity in hospitality work

by Tom, Baum, Eli, Dutton, Shamim, Karimi, Jithendran, Kokkranikal, Frances, Devine, Niamh, Hearns
Published 2007