Identifying the underlying structure of perceived service fairness in restaurants

by Young, Namkung, SooCheong (Shawn), Jang, Barbara, Almanza, Joe, Ismail
Published 2009

Consumer envy during service encounters

by Gerardo Joel, Anaya, Li, Miao, Anna S., Mattila, Barbara, Almanza
Published 2016

Motives for reading and articulating user-generated restaurant reviews on Yelp.com

by Anish, Parikh, Carl, Behnke, Mihaela, Vorvoreanu, Barbara, Almanza, Doug, Nelson
Published 2014

Classifying restaurants to improve usability of restaurant research

by Bonnie Farber, Canziani, Barbara, Almanza, Robert E., Frash, Merrick J., McKeig, Caitlin, Sullivan-Reid
Published 2016