| Summary: | Human resource management (HRM) is an important part of any organization to ensure
the company goal has been met. The organization can implement various approaches to
ensure the HRM continues to be competitive and adapts to new changes and challenges.
Therefore, the main purpose of this research is to investigate the effects of HRM
practices such as selection, training, appraisal, reward, job design, involvement and
status and security on job performance among Terengganu State Secretary Office civil
servants. Consequently, this study has integrated The Guest Model to map and position
the possible relationships between the variables in the research framework. The model
was selected based on the current practices and procedures of public services. This study
utilise a survey questionnaire which had been distributed to the 262 employees from
support group of Terengganu State Secretary Office using stratified random sampling
method. A total of 232 completed questionnaires were collected and analysed using
Statistical Package of Social Sciences (SPSS) Software Version 25. A descriptive
statistic, Pearson correlation and multiple regression analysis were used to analyse the
relationship between the related variables in the study. The final results have been
revealed the selection, training and status as well as security were significantly
correlated with the job performance. At the end of this study, implications, limitations
of the study and suggestions for future research were discussed.
Keywords: Human Resource Management, job performance, Terengganu State
Secretary Office
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