The influence of website quality dimensions on electronic customer satisfaction : a study of the hotel industry in Terengganu
The internet has become a crucial business platform which is commonly known as ecommerce for trading, distributing, selling and promoting products or services. In the tourism industry like hotels, customers are more demanding and tech savvy. Since theonline market is growing and becoming more and mo...
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| Format: | Thesis Book |
| Language: | English |
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Table of Contents:
- 1. introduction
- 2. literature review
- 3. methodology
- 4. result and discussion
- 5. conclusion