The influence of website quality dimensions on electronic customer satisfaction : a study of the hotel industry in Terengganu

The internet has become a crucial business platform which is commonly known as ecommerce for trading, distributing, selling and promoting products or services. In the tourism industry like hotels, customers are more demanding and tech savvy. Since theonline market is growing and becoming more and mo...

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Bibliographic Details
Main Author: Tasneem Shahid (Author)
Corporate Author: Universiti Sultan Zainal Abidin . Faculty of Business and Management
Format: Thesis Book
Language:English
Subjects:

Badak UniSZA Thesis Collection

Holdings details from Badak UniSZA Thesis Collection
Call Number: TK5105 88813 T37 2018
Accession Item Category Format Status Notes
1000174455 Reference Thesis Available