The influence of website quality dimensions on electronic customer satisfaction : a study of the hotel industry in Terengganu

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The influence of website quality dimensions on electronic customer satisfaction : a study of the hotel industry in Terengganu

The internet has become a crucial business platform which is commonly known as ecommerce for trading, distributing, selling and promoting products or services. In the tourism industry like hotels, customers are more demanding and tech savvy. Since theonline market is growing and becoming more and mo...

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Bibliographic Details
Main Author:	Tasneem Shahid (Author)
Corporate Author:	Universiti Sultan Zainal Abidin . Faculty of Business and Management
Format:	Thesis Book
Language:	English
Subjects:	Universiti Sultan Zainal Abidin > Faculty of Business and Management > Dissertations Universiti Sultan Zainal Abidin > Dissertations Web services Electronic Terengganu > Social conditions Dissertations, Academic

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