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170806s2016 my may |
| 040 |
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|a UniSZA
|e rda
|
| 050 |
0 |
0 |
|a HD62.15
|b .K36 2016
|
| 090 |
0 |
0 |
|a HD62.15
|b .K36 2016
|
| 100 |
0 |
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|a Kamarulzaman Mahmood
|e author
|
| 245 |
1 |
0 |
|a Hubungan di antara kualiti perkhidmatan, kepuasan pelanggan dan kesetiaan pelanggan Perbadanan Perpustakaan Awam Terengganu
|c Kamarulzaman Mahmood
|
| 264 |
|
0 |
|c 2016
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| 300 |
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|a xiv, 149 leaves
|b some colour illustrations
|c 30 cm
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| 336 |
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|a text
|2 rdacontent
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| 337 |
|
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|a unmediated
|2 rdamedia
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| 338 |
|
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|a volume
|2 rdacarrier
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| 610 |
2 |
0 |
|a Universiti Sultan Zainal Abidin
|x Dissertations
|
| 610 |
2 |
0 |
|a Universiti Sultan Zainal Abidin
|x Faculty of Business and Management
|v Dissertations
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| 650 |
|
0 |
|a Benchmarking (Management)
|
| 650 |
|
0 |
|a Consumer satisfaction
|z Malaysia
|z Terengganu
|
| 650 |
|
0 |
|a Total quality management
|
| 710 |
2 |
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|a Universiti Sultan Zainal Abidin
|b Faculty of Business and Management
|
| 999 |
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|a 1000170798
|b Thesis
|c Reference
|e Gong Badak Campus
|